What Information We Collect

Look, we only collect what we need to provide you with quality financial education. Here's what that includes:

Information You Give Us Directly

• Name and contact details when you register for our learning programs
• Email address for course updates and educational content
• Phone number if you request callback consultations
• Payment information when enrolling in paid courses
• Feedback and survey responses to improve our content

Information We Collect Automatically

When you use our website, we collect some technical data—but not to be creepy. It helps us understand what's working and what needs improvement:

• Device information and browser type
• IP address and general location data
• Pages visited and time spent on educational materials
• Learning progress and course completion rates

How We Use Your Information

We're not in the business of selling your data. Period. Here's what we actually do with it:

Sharing Your Information

We're selective about who we work with. Your information stays with us except in these specific situations:

Service Providers We Trust

Some third-party providers help us run our platform. They process payment transactions, host our learning materials, and send emails on our behalf. These partners are bound by strict confidentiality agreements and can only use your data to provide services to us.

Legal Requirements

If Australian law requires it—or if we need to protect our rights or someone's safety—we may disclose information to authorities. This isn't something we do lightly.

What We Don't Do

• Sell your personal data to advertisers or data brokers
• Share your information with unrelated third parties for their marketing
• Transfer data outside Australia without proper safeguards

Your Rights Under Australian Law

The Privacy Act gives you several rights. Here's what you can do:

Access Your Information

You can request a copy of the personal data we hold about you. We'll provide it within 30 days, though we might charge a reasonable fee for extensive requests.

Correct Inaccurate Data

Spotted something wrong? Let us know and we'll fix it promptly. Accurate records matter to us as much as they do to you.

Request Deletion

In most cases, you can ask us to delete your personal information. We'll comply unless we have a legal obligation to keep it—like financial records for tax purposes.

Withdraw Consent

If you gave consent for something specific, you can withdraw it anytime. Just understand that this might affect our ability to provide certain services.

How We Protect Your Data

Security isn't just a checkbox for us. We've implemented multiple layers of protection:

• SSL encryption for all data transmitted through our website
• Secure servers located in Australian data centers
• Regular security audits and vulnerability assessments
• Restricted access to personal information—only authorized staff can view it
• Strong password requirements and two-factor authentication

That said, no system is 100% secure. We do everything reasonable to protect your data, but we can't guarantee absolute security. If we detect a breach that poses serious harm, we'll notify you and the relevant authorities as required by law.

Data Retention

We don't keep your information forever. Here's our approach:

Active Students

While you're enrolled in our programs, we maintain your complete learning records and account information.

After Course Completion

We keep your records for seven years after your last course enrollment. This allows us to provide certificates and transcripts if you need them later. It also meets Australian taxation and business record requirements.

Marketing Data

If you're on our mailing list but haven't enrolled in courses, we'll retain your contact information for three years of inactivity. After that, we'll delete it unless you've specifically asked us to keep it longer.

Financial Records

Payment information and invoices are kept for seven years to comply with Australian tax legislation.

Cookies and Tracking Technologies

Like most websites, we use cookies. These small text files help us remember your preferences and understand how you use our site.

Essential Cookies

These keep you logged in and allow our platform to function. You can't opt out of these if you want to use our services.

Analytics Cookies

We use these to understand which content is most helpful and where people get stuck. This data is aggregated—we're not tracking individuals.

Managing Cookies

Your browser settings let you block or delete cookies. Just know that doing so might affect how our website works for you.

Children's Privacy

Our courses are designed for adults. We don't knowingly collect information from anyone under 18 without parental consent. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.

Changes to This Policy

We review this policy regularly and update it when needed. When we make significant changes, we'll notify you by email or through a prominent notice on our website. The "Effective Date" at the top shows when the current version came into effect.

Your continued use of our services after changes are posted means you accept the updated policy. If you disagree with changes, you can close your account—though we'd prefer you reach out to discuss concerns first.

International Users

While we're based in Australia and primarily serve Australian residents, we occasionally work with international students. If you're accessing our services from outside Australia, your information will be transferred to and processed in Australia, where data protection laws may differ from your home country.

By using our services, you consent to this transfer. We ensure appropriate safeguards are in place to protect your data in accordance with Australian privacy standards.